Shipping Policy

Thank you for shopping with PloomStore LLC. We are committed to providing fast, reliable shipping and keeping you informed throughout the delivery process.

Shipping Destination

We currently ship only within the United States.

We do not offer international shipping at this time.

Free Shipping

We offer FREE standard shipping on all orders shipped within the United States. No minimum purchase is required.

Order Processing Time

Handling Time: 0–1 business day (Monday–Friday)
Orders are processed and prepared for shipment within one business day after payment has been successfully received.

Orders are not processed or shipped on weekends or U.S. federal holidays.

Order Cut-Off Time

Orders placed before 6:00 PM Eastern Time (UTC -05:00) are typically processed the same business day.

Orders placed after the cut-off time will be processed on the next business day.

Estimated Delivery Time

Once your order has been shipped, the estimated delivery time is:

3–4 business days

Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Shipping Carrier

We primarily ship orders through:

USPS (United States Postal Service)

Depending on your location and package requirements, we reserve the right to use an equivalent shipping service when necessary to ensure timely delivery.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your USPS tracking number. You can use this tracking number to monitor the status of your shipment.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order.

PloomStore LLC is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer. If you notice an error in your shipping address, please contact us immediately. We will do our best to update your order before it is shipped.

Lost or Delayed Packages

If your package is delayed, lost, or marked as delivered but has not been received, please contact us at info@ploomstore.us. We will work with USPS to investigate the shipment and assist you in resolving the issue.